{"id":15,"date":"2025-12-01T11:26:16","date_gmt":"2025-12-01T10:26:16","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/pottery\/?page_id=15"},"modified":"2025-12-01T11:26:59","modified_gmt":"2025-12-01T10:26:59","slug":"zwroty-i-reklamacje","status":"publish","type":"page","link":"https:\/\/akcesoriathermomix.pl\/cs\/zwroty-i-reklamacje\/","title":{"rendered":"Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti"},"content":{"rendered":"

Vrac\u00ed se<\/h3>\n\n\n\n

V\u00fdrobky zakoupen\u00e9 u n\u00e1s m\u016f\u017eete vr\u00e1tit do 14 dn\u016f od obdr\u017een\u00ed bal\u00ed\u010dku. Za t\u00edmto \u00fa\u010delem se m\u016f\u017eete p\u0159ihl\u00e1sit ke sv\u00e9mu \u00fa\u010dtu a pou\u017e\u00edt funkci rychl\u00e9ho vr\u00e1cen\u00ed zbo\u017e\u00ed.<\/p>\n\n\n\n

Vyberte produkty, kter\u00e9 maj\u00ed b\u00fdt vr\u00e1ceny<\/strong><\/p>\n\n\n\n

Vra\u0165te v\u0161echny nebo jen vybran\u00e9 produkty ze seznamu objedn\u00e1vek. Na jejich vr\u00e1cen\u00ed m\u00e1te 14 dn\u00ed.<\/p>\n\n\n\n

Zadejte \u00fadaje o z\u00e1silce<\/strong><\/p>\n\n\n\n

Zkontrolujte \u00fadaje \u201cvyta\u017een\u00e9\u201d z objedn\u00e1vky a dopl\u0148te chyb\u011bj\u00edc\u00ed informace: nap\u0159. formu z\u00e1silky, typ balen\u00ed a datum odesl\u00e1n\u00ed.<\/p>\n\n\n\n

Balen\u00ed a odes\u00edl\u00e1n\u00ed bal\u00edku<\/strong><\/p>\n\n\n\n

Zabalte vr\u00e1cen\u00e9 zbo\u017e\u00ed do stejn\u00e9ho nebo jin\u00e9ho obalu. Bal\u00ed\u010dek p\u0159edejte kur\u00fdrovi, odneste jej do bal\u00edkomatu nebo na v\u00fddejn\u00ed m\u00edsto. V\u00fdrobky budou vr\u00e1ceny zp\u011bt do obchodu.<\/p>\n\n\n\n

N\u00e1vratku m\u016f\u017eete tak\u00e9 zaslat na n\u00ed\u017ee uvedenou adresu.<\/p>\n\n\n\n

Zp\u00e1te\u010dn\u00ed adresa:<\/strong><\/p>\n\n\n\n

DCT AGENCY - Mateusz Wreza<\/strong>
Starowiejska 9<\/strong>
83-312 Borcz<\/strong><\/p>\n\n\n\n

tel. 605-831-994<\/strong><\/p>\n\n\n\n

Nezapome\u0148te do bal\u00ed\u010dku p\u0159ilo\u017eit \u00fa\u010dtenku a prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy. V\u00fdpis si m\u016f\u017eete st\u00e1hnout zde: formul\u00e1\u0159<\/a><\/p>\n\n\n\n

Pokud pou\u017eijete jin\u00fd formul\u00e1\u0159, nezapome\u0148te uv\u00e9st \u010d\u00edslo \u00fa\u010dtu a \u010diteln\u011b vyplnit sv\u00e9 jm\u00e9no. Urychl\u00edte tak vr\u00e1cen\u00ed pen\u011bz. Prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od kupn\u00ed smlouvy m\u016f\u017eete zaslat e-mailem: mateuszwreza@gmail.com<\/strong>.\u010ctrn\u00e1ctidenn\u00ed lh\u016fta pro vr\u00e1cen\u00ed zbo\u017e\u00ed se \u0159\u00edd\u00ed datem odesl\u00e1n\u00ed e-mailu s v\u00fdpisem nebo datem odesl\u00e1n\u00ed vratn\u00e9ho bal\u00ed\u010dku. Vr\u00e1cen\u00e9 zbo\u017e\u00ed mus\u00ed b\u00fdt kompletn\u00ed (v\u010detn\u011b visa\u010dek) a nesm\u00ed n\u00e9st zn\u00e1mky pou\u017e\u00edv\u00e1n\u00ed. Pokud n\u00e1m vr\u00e1t\u00edte v\u00fdrobek, kter\u00fd tyto po\u017eadavky nespl\u0148uje, budeme jej muset zaslat zp\u011bt na va\u0161e n\u00e1klady.<\/p>\n\n\n\n

Pen\u00edze za vr\u00e1cen\u00e9 zbo\u017e\u00ed p\u0159evedeme nejpozd\u011bji do 14 dn\u016f po obdr\u017een\u00ed bal\u00ed\u010dku. Forma vr\u00e1cen\u00ed pen\u011bz z\u00e1vis\u00ed na zp\u016fsobu platby zvolen\u00e9m p\u0159i objedn\u00e1vce. Pokud byla objedn\u00e1vka uhrazena okam\u017eit\u00fdm p\u0159evodem, provedeme vr\u00e1cen\u00ed pen\u011bz stejn\u00fdm zp\u016fsobem. V p\u0159\u00edpad\u011b \u010d\u00e1ste\u010dn\u00e9ho vr\u00e1cen\u00ed objedn\u00e1vky se n\u00e1klady na dopravu nevracej\u00ed.<\/p>\n\n\n\n

N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed do obchodu nese z\u00e1kazn\u00edk. Pokud byla objedn\u00e1vka zaplacena a nebyla vyzvednuta, vr\u00e1t\u00edme hodnotu objedn\u00e1vky sn\u00ed\u017eenou o n\u00e1klady na zp\u011btn\u00e9 po\u0161tovn\u00e9.<\/p>\n\n\n\n

St\u00ed\u017enosti<\/h3>\n\n\n\n

Pokud se uk\u00e1\u017ee, \u017ee v\u00e1mi zakoupen\u00fd v\u00fdrobek je vadn\u00fd, po\u0161kozen\u00fd nebo neodpov\u00edd\u00e1 va\u0161\u00ed objedn\u00e1vce, r\u00e1di v\u00e1m pom\u016f\u017eeme probl\u00e9m vy\u0159e\u0161it. Viz n\u00ed\u017ee uveden\u00fd postup pro reklamace:<\/p>\n\n\n\n

    \n
  1. Kontaktujte n\u00e1s n\u011bkter\u00fdm z dostupn\u00fdch zp\u016fsob\u016f (kontaktn\u00ed formul\u00e1\u0159, e-mail, infolinka).
    Linka pomoci (od pond\u011bl\u00ed do p\u00e1tku, od 8:00 do 16:00): 605831994<\/li>\n<\/ol>\n\n\n\n

    E-mail: mateuszwreza@gmail.com<\/p>\n\n\n\n

      \n
    1. Podrobn\u011b popi\u0161te probl\u00e9m, se kter\u00fdm jste se setkali, a p\u0159ilo\u017ete v\u0161echny d\u016fle\u017eit\u00e9 informace a dokumenty, jako je \u010d\u00edslo objedn\u00e1vky, \u00fa\u010dtenka nebo faktura.<\/li>\n\n\n\n
    2. Na va\u0161i \u017e\u00e1dost odpov\u00edme co nejd\u0159\u00edve a poskytneme v\u00e1m dal\u0161\u00ed pokyny t\u00fdkaj\u00edc\u00ed se va\u0161\u00ed st\u00ed\u017enosti.<\/li>\n\n\n\n
    3. Pokud bude va\u0161e st\u00ed\u017enost p\u0159ijata, budeme se sna\u017eit probl\u00e9m vy\u0159e\u0161it zp\u016fsobem, kter\u00fd je pro v\u00e1s nejv\u00fdhodn\u011bj\u0161\u00ed. To m\u016f\u017ee zahrnovat v\u00fdm\u011bnu v\u00fdrobku za nov\u00fd, opravu, vr\u00e1cen\u00ed pen\u011bz nebo jinou formu kompenzace.<\/li>\n<\/ol>\n\n\n\n

      Adresa pro st\u00ed\u017enosti:<\/strong><\/p>\n\n\n\n

      DCT AGENCY - Mateusz Wreza<\/strong>
      Starowiejska 9<\/strong>
      83-312 Borcz<\/strong><\/p>\n\n\n\n

      tel. 605-831-994<\/strong><\/p>\n\n\n\n

      Podrobn\u00e9 z\u00e1sady pro vracen\u00ed zbo\u017e\u00ed a reklamace naleznete zde. M\u00e1te-li jak\u00e9koli dotazy t\u00fdkaj\u00edc\u00ed se vr\u00e1cen\u00ed zbo\u017e\u00ed nebo reklamac\u00ed, obra\u0165te se na n\u00e1\u0161 z\u00e1kaznick\u00fd servis: mateuszwreza@gmail.com<\/strong>. Jsme tu, abychom v\u00e1m pomohli a poskytli v\u00e1m nejlep\u0161\u00ed z\u00e1\u017eitek z nakupov\u00e1n\u00ed.<\/p>","protected":false},"excerpt":{"rendered":"

      Zwroty Zakupione u nas produkty mo\u017cesz zwr\u00f3ci\u0107 w ci\u0105gu 14 dni od momentu otrzymania paczki. W tym celu mo\u017cesz zalogowa\u0107 si\u0119 do swojego konta i skorzysta\u0107 z szybkich zwrot\u00f3w. Wybierz produkty do zwrotu Zwr\u00f3\u0107 wszystkie lub tylko wybrane produkty z listy zam\u00f3wie\u0144. Na zwrot masz 14 dni. Podaj szczeg\u00f3\u0142y przesy\u0142ki Sprawd\u017a dane \u201czaci\u0105gni\u0119te\u201d z zam\u00f3wienia […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/akcesoriathermomix.pl\/cs\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/akcesoriathermomix.pl\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/akcesoriathermomix.pl\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/akcesoriathermomix.pl\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/akcesoriathermomix.pl\/cs\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":2,"href":"https:\/\/akcesoriathermomix.pl\/cs\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":2220,"href":"https:\/\/akcesoriathermomix.pl\/cs\/wp-json\/wp\/v2\/pages\/15\/revisions\/2220"}],"wp:attachment":[{"href":"https:\/\/akcesoriathermomix.pl\/cs\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}